Pivokart Dispatcher - Food Delivery Order Hub

Firestore Sync

-- ms Sync Live

FreePBX Latency

-- ms Connected

WhatsApp Gateway

99.9% Active

Server Telemetry

100% Uptime: 2d 5h

Total Orders

0

WhatsApp Sent

0

Calls Triggered

0 Order Dispatch Simulator

Simulate a live order event to verify alert gateways

Food Presets:

Realtime Gateway Activity

Waiting for live order events... Logs will stream here in real-time.

Real-time Dispatch Board

No orders captured yet. Trigger a test order or send database entries to start monitoring.

FreePBX Voice Settings

Configure Asterisk Manager Interface (AMI) parameters & call variables

Voice Call Speech Detail Mode

Admin Ext/Phone (Call)

Restaurant Ext/Phone (Call)

FreePBX Tailscale IP / Host

AMI Port

AMI Username

AMI Secret

Channel Prefix

Asterisk Context

FreePBX Asterisk Dialplan Config

Paste this custom dialplan context inside your FreePBX Asterisk settings

The node application connects to FreePBX AMI on port 5038 over your Tailscale VPN network and originates calls passing the TTS_TEXT channel variable. Add this to /etc/asterisk/extensions_custom.conf:

[custom-order-notify]
exten => s,1,NoOp(=== Incoming Custom Order Notification Call ===)
exten => s,n,Answer()
exten => s,n,Wait(1)

; If Google TTS AGI script is installed:
exten => s,n,agi(googletts.agi,"${TTS_TEXT}",en-IN)

; Alternate fallback: Play beep and generic accept prompts
; exten => s,n,Playback(beep)
; exten => s,n,Playback(incoming-call-1-accept)
; exten => s,n,Playback(beep)

exten => s,n,Hangup()

WhatsApp Gateway Settings

Configure official Meta WhatsApp Business Cloud API parameters

Restaurant WhatsApp Number

Permanent Access Token

Phone Number ID

Approved Template Name

WhatsApp AI Ordering Bot

Enable WhatsApp Food Bot

Allow users to place orders and converse with the chatbot over WhatsApp.

Webhook Verify Token

Callback URL (Meta Developer Portal)

Gemini AI API Key (Optional) Leave blank to use the built-in regex-based local NLP ordering parser.

Send Test WhatsApp Message

Send a manual template-based test alert to verify recipient configuration

Promotional Campaign

Send WhatsApp marketing offers directly to customers.

Campaign History

Operator	Customer Number	Status	Sent At

Firebase / Simulation Config

Control order listeners, simulation states, and master toggles

System Mode

Simulation Mode

Disable to use live API credentials. Enable for offline visual sandbox.

Firestore Listener Settings

Orders Collection Name

Ensure your service account key is saved as firebase-service-account.json in the project root.

Full Gateway Logs

Audit real-time logs, debug webhooks, API requests, and voice call originate events

Logs will populate here as events occur.

Add Operator Account

Create a new authenticated console account

Authenticated Console Users

Manage console operator accounts and roles

Username	Role	Created At	Actions

Add Console Role

Define a new access role with specific privileges

Role Name

Description

Granted Permissions

Manage Users & Roles

CRUD access to users, roles, and permissions.

Edit System Settings

Modify PBX, WhatsApp, and Firebase credentials.

View Logs

Read access to full server logs and SSE feeds.

Trigger Dispatch Simulator

Access to dispatch simulated mock orders.

Send Test WhatsApp

Manually dispatch test WhatsApp template alerts.

Defined Console Roles

Active access roles and their permission grants

Role Name	Description	Permissions	Actions

0

0

0

Order Dispatch Simulator